DEALING WITH CUSTOMER COMPLAINTS

Dear custumers,
 
 According to the 10th article of Law on Consumer Protection (NN nr 41/14),
we inform you that complaint with which you express your dissatisfaction about
provided
service can be submitted in written form to the office manager.


 The receipt of the complaint will be confirmed in writing form without
postponement.


 The complaint can also be submitted by the post service on the address:
 
LIMITLESS BALKAN PUTNIČKA AGENCIJA
Veleševec 218
10000 Zagreb
or
by following e-mail address:
info@limitlessbalkan.com
 
Reply to your written complaint will be given in written latest 15 days form the
complaint receipt.